|
|
 |
|
 |
 |
|
Frequently Asked Questions
|
|
|
I've never rented directly from an owner. How does it work?
Are there things to do nearby?
Do I have to cross any major roads to get to the beach from your house?
Explain what the security deposit is for?
When our vacation is over, what do we need to do?
Do you rent to High School or College Students?
Do you allow pets?
What if something at the house breaks or doesn't work during our vacation?
Do your houses have telephones or internet connections?
Do you give previous tenants a chance to re-new their week for the next summer?
What is your cancellation policy?
I'm ready to reserve. What do I do?
I've never rented directly from an owner. How does it work?
By renting directly through the owner, you save 12% on realtor commission fees. Our rental procedure is pretty simple. Once you decide on your week(s), confirm availability with me (via e-mail or phone) and send me your mailing info. I'll then mail or e-mail to you our Rental Agreement. It is very straightforward. Just sign and mail to me with a check for 50% of the total rent. This will hold your week(s). One month prior to your move in date, the remaining 50% rent plus security deposit is due. Once final payment is received, I mail you house key along with useful information about the house, packing list, local things to do and a map.
Back to Top
Are there things to do nearby?
Yes. Beach Haven Gardens is a great place for families to vacation and we're fortunate to have so many cool things nearby. If you walk up our street toward the boulevard, you'll find Howard's Seafood Restaurant right on the bay. Also nearby is WaWa, Terrace Tavern, California Grill & Pizza, Meltdown Ice Cream Parlor, a seafood market, liquor store, bakery and sandwich place, etc. One mile south is Fantasy Island Amusement park, arcade, water slides, miniature golf and Bay Village Shopping.
Back to Top
Do I have to cross any major roads to get to the beach from your house?
No. Our houses are on the oceanside of the island's main road, Long Beach Boulevard. Our duplex is 12 houses from the beach and you have to cross 2 small streets to get there. The new house is 5 from the beach and you have to cross 1 small street.
Back to Top
Explain what the security deposit is for?
Depending on which house you rent, we collect either a $300 or $500 security deposit per rental. This amount could be used to cover the cost of damages caused by you or your family to our property during your stay. But in our 6 years of renting our houses, we've only had 2 incidents that led us to deduct a portion of the deposit. We really don't want to keep anyone's deposit! We typically return security deposits within 7 - 10 days after you depart from our house.
Back to Top
When our vacation is over, what do we need to do?
On the last morning of your vacation, you need to leave the house in good condition. I provide a brief check list of things you'll need to do: empty house of all food items and personal belongings, take out garbage, leave beach badges on counter, make beds, etc. Our cleaners arrives promptly at your departure time to mop floors, scrub bathrooms, vacuum, clean counters, and get the house looking nice for the next tenants. The last thing you need to do is mail the house key back to me, in a provided self-addressed stamped envelope.
Back to Top
Do you rent to High School or College Students?
No. Just Families please.
Back to Top
Do you allow pets?
Sorry Fido. Pets are NOT permitted in our houses...not even as visitors.
Back to Top
What if something at the house breaks or doesn't work during our vacation?
We work hard at preventative maintentance prior to each summer so that our tenants will not have any disruptions. Unfortunately, like any house, things sometimes need repair. Your first action is to call us and let us know the problem. We then contact our local handyman or appliance contractor to schedule repair. Our handyman is usually able to get to the house within 24 hours to assess the problem and repair as needed. We cannot guarantee immediate assistance but we will do our best.
Back to Top
Do your houses have telephones or internet connections?
Sorry but no. Please provide us with the cell phone numbers you will have with you during your stay so if we need to reach you, we'll be able to do so. There is an internet cafe on the island, about 5 1/2 miles north of our house.
Back to Top
Do you give previous tenants a chance to re-new their week for the next summer?
We're fortunate to have so many terrific tenants -- and we will try to show our appreciation by giving them right of first refusal for their week(s) before opening our calendar to new tenants. This typically happens in October or November for the following summer.
Back to Top
What is your cancellation policy?
If you need to cancel your vacation for any reason, contact me right away--by telephone please to ensure I am informed as quickly as possible. I will re-list the week on our rental websites and try to get someone to fill. If I can re-rent it for full price, you will get a full refund. If I need to discount (if the week is less than a month away) then you will get back whatever you paid less the amount of discount. If the week is not re-rented, you will not get any of your rent money back.
Back to Top
I'm ready to reserve. What do I do?
Please contact me first to ensure availability of the week you want. I check e-mail frequently. Then provide your name, address, home and cell phone numbers. I will forward you our Rental Agreement. Upon your review and approval, mail back to me signed with a check for 50% of total rent. This locks in your week. Other renters will be considered until we receive and clear your 1st payment. The balance is not due until one month prior to your move in date.
Back to Top
|
|
|
 |
|
 |
|
